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Sewage Back-ups Are Rare, But...
Fortunately, main line sewage back-ups don’t happen very often –- less than 20 times each year. That’s not a bad record considering the almost 500 miles of sewer mains and 48,000 lateral connections the Service Authority operates and maintains. But, it’s important to know in advance what to do if it happens at your house.

What to Do First?
If a sewage back-up occurs, take immediate steps to seal sink, tub and floor drains. Plug toilets with something like a string mop or wad of rags. Try to determine if the blockage is in your household plumbing alone, or if it is in the main sewer line. Call neighbors and ask if they are experiencing any back-up or slowness in their drains. If so, the problem may be in the main sewer line.

Next... Call Us....24-hrs. (703) 335-7990
If in doubt, call us. The Service Authority has 24-hour response to emergencies like this.

Consider Getting Insurance
You may wish to purchase a rider on your homeowner’s or renter’s insurance policy that would protect you in case of sewage back-ups. Such coverage would pay for repairs and replacement of items destroyed by flooding far beyond the courtesy clean-up offered by the Service Authority. If you live in an area where a sewage back-up has occurred before, you may wish to consider getting this type of insurance; usually for only about twenty-five dollars per year.

 


ENVIRONMENTAL STEWARDSHIP


Drinking Water and Water Reclamation

Consumer Confidence Reports

Going Green


Chesapeake Bay Watershed

Conservation Tips

Only Tap Water Delivers


For Kids and Teachers

Decrease the Grease!

Conservation House


Before You Put it Down the Drain


Leak Detection

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RELATED LINKS

Environmental Protection Agency (EPA)

American Water Works Association (AWWA)

Water Environment Federation (WEF)

Miss Utility

Metropolitan Washington Council of Goverments

Global Water Sanitations and Health

International Water and Sanitation Centre

Thames Water–World Water

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