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Our goal is your satisfaction!
Please use one or more of the following options to contact Customer Service:
For billling questions, please call, (703) 335-7950.
Or, email at, CustomerService@PWCSA.ORG
Note - email requests are processed within 1 to 2 business days. For immediate assistance please call the above phone number during regular business hours.
To contact emergency dispatch after hours, please call, 703-335-7982 or 703-335-7990.
Payments In Person:
4 County Complex Court
Raymond Spittle Building
Woodbridge, VA 22192
Lobby Hours:
Mon.-Fri. 8:00 a.m. - 5:00 p.m. |
Payments By Mail:
(new as of
Oct. 1, 2007)
PWCSA
P O Box 71062
Charlotte, NC 28272-1062 |
General Correspondence
By Mail:
PWCSA
Customer Service Dept.
P.O. Box 2266
Woodbridge, VA 22195-2266 |
Payments and Account Inquiries By Phone: 703-335-7950
Representatives are available during normal business hours. By using your touchtone phone, account information can be accessed 24 hours a day through our automated phone system.
Main Office: (703) 335-7900
Read About Us
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New Rates
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Availability, Inspection and Other Fees
Know Your Water
Take Our Customer Service Survey
DRIVING DIRECTIONS TO THE SERVICE AUTHORITY'S OFFICES
From I-95:
Take exit 158B, "Prince William Parkway" (Route 3000) towards Manassas. Stay on Prince William Parkway through the intersections at Smoketown and Minnieville Roads. When you pass the intersection at Hillendale Drive (there is a new Sheetz gas station at this intersection), get into the left lane. The next intersection has double left turn lanes. To stay on Prince William Parkway, you must turn left. Continue on Prince William Parkway about one (1) mile and turn right at the next intersection which is County Complex Court. Our building is on the right at 4 County Complex Court in front of the water tower.
From I-66:
Take the Centreville Route 28 exit. Follow Route 28 South through Centreville and Manassas Park. Shortly after entering the City of Manassas, turn left from Route 28 (Centreville Road) onto Liberia Avenue (at Manassas Junction Shopping Center). Follow Liberia Avenue until the intersection with Prince William Parkway (at Davis Ford Crossing Shopping Center). Turn left onto Prince William Parkway. Follow Prince William Parkway approximately eight (8) miles to a left onto County Complex Court. Our building is on the right at 4 County Complex Court (Raymond Spittle Building) in front of the water tower.
OUR MAIN BUILDING IS LOCATED AT 4 COUNTY COMPLEX COURT IN WOODBRIDGE, VIRGINIA (A NIGHT DROP BOX IS LOCATED BESIDE THE FRONT DOOR)
ANOTHER NIGHT DROP BOX IS LOCATED AT 8410 VIRGINIA MEADOWS DR. IN MANASSAS, VIRGINIA (A NIGHT DROP BOX IS LOCATED IN THE PARKING LOT):
From I-95:
Take the VA-3000 W/Prince William Parkway exit - Exit number 158B - towards Manassas. Merge onto VA-639 W and go about 1.17 miles. Turn left onto 640/Minnieville Road, then make a right turn onto Prince William Parkwat/VA-3000 N. Take a left turn onto Liberia Avenue/Prince William Parkway/VA-3000 S. After 2 miles, turn right onto VA-234 North and go about 5.5 miles. Turn left onto Wellington Road and travel about 1.27 miles. Turn left onto Virginia Meadows Drive. Take a left into the first building/parking lot.
From I-66:
Take exit number 44, towards Manassas and merge onto VA-234 South. Go about 1.35 miles. Turn right onto Balls Ford Road. Travel a short distance and take a left onto Wellington Road. Go nearly one mile and turn right onto Virginia Meadows Drive. Take a left into the first building/parking lot.
MORE LINKS
See new user rates now in effect.
See new developer rates and fees.
Business, Development and Planning
Demolition Permits
Hydrant Permit Program
Procurement
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