User Rates

Contents:
Schedule of Water and Sewer User Rates and Fees
Schedule of Hydrant Meter Charges

SCHEDULE OF WATER & SEWER USER RATES AND FEES

Application Fee
All new accounts are charged an Application Fee at the time the account is opened. The Application Fee appears on the first month's bill.

Application Fee ...............................................................$25.00

Monthly Service Charges
All accounts are charged a monthly water and/or sewer service charge. The service charge is designed to recover fixed administrative costs. The charge is based on the size of the water meter at the service address.

Customers whose accounts have been inactive for more than 12 months must pay back service charges before service can be restored.

Commodity Charge per 1,000 Gallons Consumption

Commodity Charge per 1,000 Gallons ConsumptionCustomers are charged for water and sewer consumption based on metered water usage. This charge covers the cost of purchased water and sewage treatment as well as the cost of operation and maintenance for the Service Authority's lines, pumping stations and water storage tanks.

Peak Use Charge - Water

A peak use charge is applied to all single-family residential consumption, during the May through October billing periods, in excess of the greater of, (a) 2,000 gallons above the preceding winter average consumption, (b) 1.3 times the preceding winter average consumption OR (c) 7,000 gallons.

For all new residential customers that have not established a winter average consumption, the peak use charge is applied to all consumption, during the May through October billing periods, in excess of 9,000 gallons. Winter average consumption is defined as the average metered consumption during the January through March billing periods.

Peak Use Charge (per 1,000 gallons)..................................2.52

Seasonal Sewer Adjustment

For all single-family residential consumption during the May through October billing periods, sewer volume charges are based on actual consumption or the preceding winter average consumption plus 2,000 gallons, whichever is less.

For all new residential customers that have not established a winter average consumption, sewer volume charges are based on actual consumption during the May through October billing periods or 9,000 gallons, whichever is less.

Water Sub-Metering

Customers with water sub-meters are subject to water commodity charges based on consumption measured by the main meter. All customers with a water sub-meter are subject to peak use charges as described above. Customers with water sub-meters are subject to sewer commodity charges based on consumption measured by the main meter less consumption measured by the sub-meter. The seasonal sewer adjustment shall not apply to customers with a water sub-meter.

Transaction Charge for Late Payment

A late fee of 10% of the outstanding balance shall be assessed on all accounts if payment is not received within 7 days of the due date. A late fee covers the lost earnings potential from late payments as well administrative costs to process and track late accounts.

Late Fee................................................................10%

Delinquency Fee for Non-Payment Past Due Accounts

A delinquency fee shall be assessed on all accounts which have been identified for service disconnect (cut-off) due to non-payment. A delinquency fee covers administrative costs to process and track delinquent accounts, as well as the cost of field personnel to physically disconnect service if necessary.

Delinquency Fee................................................................$ 35.00

Restoration Fee for Non-Payment Past Due Accounts

Requests to restore service can be made to Customer Service, between normal business hours of 8:00am - 5:00pm, Monday through Friday. Restoration requests between the hours of 5:00pm and 6:00pm during the week, and between 8:00am and 4:00pm on weekends and holidays, can be made by contacting our Emergency Dispatch Office at 703-335-7990. After-hours personnel are on- call to handle emergencies, such as water main breaks and sewer back-ups. The emergency personnel can be reached 24 hours a day / 7 days a week by calling 703-335-7990. A delinquency fee of $35.00 is charged for all accounts subject to service disconnection or notification. An additional $90.00 fee is charged for all after hour requests received after 6:00pm during the week, on all weekends (Saturday and Sunday) and holidays.

Restoration Fee during normal business hours................................................................$ 0.00

After Hours Restoration................................................................$ 90.00

Unauthorized Use Charge

Any person who either tampers with the meter assigned to the property or who installs any type of device at the connection other than the assigned meter will be subject to an Unauthorized Use Charge.

Unauthorized Use Charge.................................................$125.00

Refuse Collection Residential customers in the Yorkshire Service Area receive refuse collection service from the Service Authority through an independent contractor.

Note: The refuse collection fee does not include the Landfill Fee of $70.00 levied by Prince William County. Payment of this fee to the County is the responsibility of the homeowner.

Monthly Refuse Collection Fee..........................................$12.25

Miscellaneous User Fees

Meter Test Fee................................................................$50.00

Returned Check Fee........................................................$25.00

SCHEDULE OF HYDRANT METER CHARGES

Under certain conditions, water supply may be obtained through a fire hydrant. Customers must first obtain a Hydrant Meter Permit and a Hydrant Meter from the Service Authority.

Deposits

Commodity Charge per 1,000 Gallons Consumption

Commodity Charge (per 1,000 Gallons)..............................$3.60
(Note: There is a minimum charge of 5,000 gallons per month)

Penalty for Failure to Report Consumption

Please see Hydrant Permit Policy for more details.

NOTE: These files require the Adobe Acrobat Reader to view or print.

Open the User Rates pdf file. In the process of being updated.
Open the Customer Handbook pdf file. In the process of being updated.

<Top